Office: Anna 0410 506 709, Peter: 0415 263 750 (24/7), Caroline: 0415 940 939, Landline: 02 4997 8183, Email Contact: info@epirbhire.com.au

Thuraya SatSleeve+ and Hotspot transforms your
iPhone 
(or Samsung/most smartphones) into a Satellite phone

 

The Thuraya Satsleeve is a standalone satphone with it's own SIM and no keyboard. With this lastest version you connect to it via Wifi and an app, so you can now put the sleeve in a position for reception and talk via your smartphone.

The data feed is workable, but there are many things to consider with this phone. We feel the Hotspot is better than the plus, they are infact the same phone.... call us for more info.

 

The cost to hire the Satsleeve voice/SMS is $184 for 1 week, $219 for 10 days,  $274 2 weeks. 
For over two weeks please call and we can work out a price to suit your budget.
screen shot.JPG (12778 bytes) 
Compared to the XT lite the Satsleeve Hotspot and Plus are ideal for SMS and (limited) data.
If you do not need this option and just need the phone for predominatly emergency and the odd chat then we suggest renting the XT lite.

Incoming calls are no charge to you. You can SMS any mobile for 50c.

Outgoing calls costs are $1.00 per minute for calls to Australian numbers.... regardless to where you are on the planet.


The caller, when calling you pays the same as calling a normal mobile phone..... regardless to where you are on the planet. 
See coverage map at the bottom of this page.

 

 

How does it work?

Available for iPhone, Samsung and most Android smartphones but not the windows OS.
Basically, all you need to do is download the Thuraya App to your smartphone, rent the Thuraya SatSleeve. Your smartphone only controls the SatSleeve via the Wifi connection. There are no changes made to your phone.

You speak into and listen out of your smartphone via the wifi codec.

If you need a satphone for predominantly emergency use, we would not recommend the Satsleeve. If you have an accident and need to use it and your smartphone is lost/broken or has a flat battery it will make it difficult to make calls. You can only call 000 without your smartphone.

 

Note: The Satsleeve is a stand alone satellite phone. It has a battery, SIM and a big red button that will either answer an incoming call or dial 000.

When you open the App on your iPhone or Samsung you will see the signal strength and battery level of both your iPhone and the Satsleeve across the top, and buttons for Phone/Contacts/Messages/Settings across the bottom.

 

Would you like to buy a SatSleeve plus or Hotspot?

EPIRBhire can supply the Satsleeve for hire or test before you buy. Please call Peter for more information and to discuss the options. The Thuraya satellite network is excellent in some/most areas but will not work at all in others (i.e. Victoria and Tasmanian - you will struggle.). 

The Thuraya SatSleeve has tremendous potential to extend your iPhone's horizon, please call to discuss.

 

Important notes to rental clients

The antenna extends out - you must pull it out
When you turn on the SatSleeve it will need to obtain its GPS location, this will take about 1 minute the first time.
Once it gains the GPS it will then need to register with the network.
The red button is programmed to call "000" or will answer an incoming call.
The SatSleeve unit comes with its own microphone and speaker, which can be used when using the SatSleeve unit is in SOS mode or with Wi-Fi off or without the smartphone connected.
When the SatSleeve is connected to smartphone, audio is routed to smartphone.
Standby time: 9 hours with Wi-Fi, 70hrs with Wi-Fi turned off with the ability to receive incoming calls and use the SOS function.
Go to the Wi-Fi settings in the SatSleeve Hotspot app and tap the Wi-Fi off button, you will then be disconnected from the smartphone and the App.
For incoming calls: the SatSleeve unit will give you a vibration alert when an incoming call is coming through and you can pick it up by pressing the SOS button. To disconnect the call, press the SOS button again.
For outgoing calls: the SOS button can be used to call one pre-programmed number of your choice.
Please note: to turn on the Wi-Fi functionality again in order to reconnect to your smartphone, please turn the SatSleeve unit off and then on again.

Only a voice call or a data session at a time can be established.
It takes approximately 2 hours and 30 minutes to charge an empty SatSleeve+ or Hotspot. The LED on the SatSleeve unit will turn from red to blue when fully charged.

If you are on a satellite call and there is an incoming GSM call your satellite call will be disconnected.
Incoming calls are no charge to you.
Data download speeds in satellite mode are up to 60 kbps for downloads and up to 15 kbps for uploads.
The caller pays the same as calling a normal mobile phone.
The Satellite is above Sumatra, we would have already discussed the height and angle with you earlier and best ways to manage this.
For best results.
We found the best way to make calls is to hold the phone at eye level to gain the GPS position, while tilting it slightly and sweeping the horizon in the general direction of the satellite noting the signal bars on the screen.......... The antenna extends out - you must pull it out 
Once you have dialled the number and the caller answers you can watch the signal strenth.

Thuraya’s network which covers two thirds of the globe across Europe, Africa, Asia and Australia.

The following smartphone models have been tested.......

iOS devices (iOS 6,7,8 & 9)
iPhone 4, 5, 6, iPad Air, iPod Touch

Android Devices
Samsung Galaxy S3,4,5,6
Samsung Galaxy Note 3,5, edge, 10.1” 2014 edition tablet
Samsung Galaxy A8,J7,E7
Samsung Galaxy Alpha (tested with Android 4.4)
Call us about Huawei,HTC, Sony, CAT and Asus.

 

Data on the Satsleeve, it works well far better and more reliable than the IridiumG0

Don't get too excited about the data. It is still slow and will cost you $5 per MB (yes that is $5,000 a gig) but it does the job. You need to know how to stop your Apple/Android from downloading random data from Apps running in the back ground. The Satsleeve it is currently the best narrowband mobile handset on the market for casual use and ideal for GRIB files, I have tested it and it will download GRIB data from Tassie to the Whitsundays. The data speed tops out at 60kbps down and 15kbps up so it will take a couple of minutes to rack up a $5 bill or about two days continuous online to reach $5,000 in data costs (and the battery would not last that long anyway).
Call Peter 0415 263 750  or email : info@epirbhire.com.au

 

Would you like to buy a SatSleeve?   ........ read on.

EPIRBhire can supply the Satsleeve for hire or test before you buy. Please call Peter for more information and to discuss the options. The Thuraya satellite network is excellent in some/most areas but will not work at all in others.  We have found the signal is very strong and tends to bend or flow round obstacles, maintaining call continuity. It is better than the older Thuraya handsets.

The Thuraya satellite is positioned 35,000km above Sumatra. Provided that one is aware of the low satellite angle it is not really an issue. For NSW and southern QLD coastal users it will be 20 to 22 degrees above the horizon. The low height is not too much of a problem with regards to hills but tall trees will be an issue and wet tall trees will stop the signal. For the users in Victorian and Tasmanian, forget it, there are better options such as inmarsat and iridium - It will actually work at the lower latitudes, I have used it successfully in Hobart. We prefer to understate the performance. If you are mainly needing the phone north of a line from Sydney Adelaide it is a great option. Alice Springs it is 48 degrees up - perfect! 

 

If you are sailing the NSW/QLD east coast it's great, and it is ideal for downloading GRIB files. 

 


Be careful when calling a different satellite provider from another satellite phone, 
if you are calling numbers starting with +8816, +0147, +8707... it can be a very expensive call.

speak to us for more details.


Call Peter 0415 263 750  or email : info@epirbhire.com.au

What does Thuraya say about the Satsleeve?
Thuraya SatSleeve is the world's first satellite adaptor for the iPhone, providing you with easy and affordable access to mobile communication services delivered over Thuraya’s powerful satellite network.  Read what Thuraya say about their new phone, via this link http://www.thuraya.com/SatSleeve

 

 

General Terms and Conditions of Hire for Satellite phone and BGAN units.

1. Interpretation

a) ‘Company’ means EPIRBhire and its employees and agents.

b) ‘Contract’ means the Contract comprised of the particulars set out on the face of this document.

c) ‘Customer’ means and includes the Company, firm or person, the name of which is set out on the face of this document as the Customer and any person whether as employees, agent or otherwise, who makes this Contract on behalf of such company, firm or person.

d) ‘Equipment’ means the goods specified on the face of this document as the subject of this Contract.

2. Proper Use and Ownership of Equipment.

The Customer shall at all times use the Equipment in a skilful and proper manner for the purposes intended, and in the manner recommended, by the manufacturer. The Customer agrees and acknowledges that at all times the Equipment is and remains the property of the Company. During the period of hire, the Customer shall not sell, lease, pledge, assign, transfer, part with possession of or deal with Equipment in any manner which may affect, directly or indirectly, the Company’s ownership of the Equipment.

3. Customer Acknowledgment of Quality.

The Customer acknowledges having:

a) selected the Equipment without relying on the skill or judgment or any advice from the Company as to the fitness of the Equipment for any particular purposes of the Customer;

b) inspected the Equipment prior to taking delivery of it; and

c) satisfied itself as to the quality and fitness of the Equipment for the purposes of the Customer.

4. Breakdown and Damage.

The Customer shall be responsible for any loss or damage to the Equipment for any reason whatsoever except loss or damage as a result of reasonable wear and tear. In the event of breakdown or failure of the Equipment the Customer shall notify the company and shall return the Equipment to the Company’s or agents premises as soon as practical. On no account shall the Customer repair or attempt to repair or cause someone else to repair the Equipment without the prior written consent of the Company.

The liability of the Company in respect of any matter arising out of the application of Division 2 of Part V of the Trade Practices Act or any other applicable legislation is limited at the option of the Company to:

a) the replacement of the Equipment or the supply of equivalent Equipment; or

b) the repair of the Equipment

and the period of the hiring shall be suspended during the period from return of the defective Equipment to the Company until re-delivery of the Equipment to the Customer in accordance with this clause.

The company will refund at its discretion the downtime value on inspection of the faulty equipment. Should the equipment be faulty due to misuse, the customer will be responsible for the repair costs.

In no other event shall the Company be liable to the Customer on any account whatsoever, whether as a result of wear and tear or any defect in the Equipment or any negligence by the Company, for any loss or damage whatsoever including consequential loss or damage and whether or not foreseeable or contemplated by any of the parties. 

Indicative costs to replace equipment.
XT-Lite: $650; SatSleeve HotSpot: $900

Accessories for Thuraya Handsets
240v Charger $95; 12v USB Lead & Dongle Charger $25; Pelican Box $35; Battery $130.

5. Call Charges on Satellite Phones

Call costs are calculated and charged in 60 second blocks. E.g.: Should the customer make a call for the duration of 62 seconds, the call costs charged will be for two (2) minutes. All call costs will be charged to your credit card. The customer gives the company authority to hold and debit any amount from their credit card for the purpose of bond against loss of or damage to equipment and for payment of call charges. 

Calls to Australian landlines and mobiles: $1.00/min
SMS to Australian landline and mobiles: $
0.50/SMS

5a. Data and Call Charges (via SatSleeve)

Data costs are calculated and charged in megabite (Mb) units. All data costs will be charged to your credit card. The customer gives the company authority to hold and debit any amount from their credit card for the purpose of payment of data and call charges. 

Data – $5/MB
Calls to Australian landlines and mobiles: $
1.00/min
SMS to Australian landline and mobiles: $
0.50/SMS


6. Return of Equipment

The Customer shall return the Equipment to the Company on or before the due date as shown on the invoice in good order and condition, including being properly cleaned.

EPIRBhire
Po Box 99
BULAHDELAH NSW 2104
Phone : 02 4997 8183
Ph : 0415 263 750
Email: info@epirbhire.com.au

7. Period of Hire

The period of hire shall commence from the time the Equipment is delivered to the Customer and will cease when the Equipment is returned to the Company. The Equipment shall be deemed to have been duly delivered and returned if delivered and returned to the Company’s premises during the Company’s business hours in the manner set out in the invoice. Where the Company agrees in writing that it will accept return of the Equipment other than at the Company’s premises, the Customer shall remain responsible for the Equipment until the earlier of such time as the Company collects the Equipment or the expiry of five (5) days from after the date agreed for collection.

8. Payment of Hiring Charges.

The Customer shall immediately pay to the Company the hiring charges set out on this invoice at the beginning of the period of hire. The Company reserves the right to vary the hiring charges at any time after expiration of the initial period as set out overleaf and any variation shall be effective immediately upon and after notification in writing to the Customer at the Customer’s address or at any place where the Equipment is being used.

The Customer shall pay or reimburse to the Company on demand all stamp duty or other statutory charges payable in connection with the Contract, the cost of all consumable items supplied by the Company used up in the use of the Equipment and the cost of all freight and delivery charges incurred by the Company in the delivery of the Equipment to the Customer or the return of the Equipment to the Company.

For the purposes of re-possessing the Equipment pursuant to this clause, the Company may enter upon or into any premises where the Equipment may be without notice to the Customer

This agreement indemnifies the Company in respect of any claims, damages or expenses arising out of any such action. Repossession of the Equipment by or on behalf of the Company shall be without prejudice to any other rights of the Company arising out of this Contract.

9. Deposit.

The Company shall hold the deposit as security for the due performance by the Customer of its obligations and may apply the whole or part of the deposit at any time against moneys due but unpaid or any expenses, loss or damage incurred by the Company as a result of a failure by the Customer to perform properly its obligations. Application by the Company of the whole or any part of the deposit pursuant to this clause shall be without prejudice to any other rights of the Company arising out of this Contract.

10. No Assignment of Contract.

This Contract is personal to the Customer and the Customer shall not transfer or assign or purport or attempt to transfer or assign the benefit of this Contract to any other person without the prior written consent of the Company.

11. Customer Authority

The Customer warrants that it has full authority to enter into this Contract for itself and any employer principal or other person named overleaf and that the information set out in this invoice is true and correct.

12. Safety.

The company shall not be responsible for damage to person or property including vehicles caused from the use or misuse of hired equipment.

The Customer acknowledges that it has received from the Company advice, information or items (or all of them), which relate to the safe operation and use of the Equipment. To the maximum extent permitted by law, the Customer indemnifies the Company from any loss, claim, expense, damage, cost or proceeding which may arise as a result, directly or indirectly, of the failure of the Customer to act in accordance with that advice or information and or to use in a proper manner as specified by the Company those items or any of them. Apart from the advice, information or items referred to in this Clause, the Customer acknowledges that in connection with the Equipment and its use, it is solely responsible for obtaining all advice or information necessary for the safety of and the safe use of the Equipment and for the provision and proper use of all items, tools, plant or other devices necessary for the safe use of the Equipment.

13. Satellite Phone Safety.

The customer acknowledges that driving a motor vehicle whilst using a mobile phone including a Satellite phone is against the law in Australia and agrees to abide by these laws and conditions. The customer also agrees that when driving in vehicles, it is the sole responsibility of the driver of the vehicle to operate the vehicle in a safe manner, maintain full surveillance of all driving conditions at all times, and may not become distracted by a mobile or satellite phones.

14. Extra info

Some Satellite Networks and their Phones are prohibited from providing products and service to some countries. At present these include (and are subject to change): Afghanistan, Sri Lanka, Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Poland. Therefore, use of your Satellite phone in some countries may be illegal – please ensure you are aware of the legalities prior to departing.