Office: Anna 0410 506 709, Peter: 0415 263 750 (24/7), Caroline: 0415 940 939, Landline: 02 4997 8183, Email Contact: info@epirbhire.com.au

Rent or hire the Iridium satellite phone.

Thank you for choosing EPIRBhire for your Satellite phone requirements.
This page is predominantly about the Iridium Satellite network using the Motorola 9555 and 9575 handset.
For information on renting the Inmarsat Isatphone Pro click here.

For our review on the new Iridium 9575 Extreme click here

Iridium Hire rates. (Summary)
Minimum charge one week $150, 10 days $200, 2 weeks- $266.
3 weeks and over we are happy to negotiate a price that will suit.
For frequent users we are able to negotiate more economical terms.

First a quick word about what to expect from an Iridium Satellite phone.
When you make a call the handset talks to a satellite 780km up in the sky that is travelling at 26,000km per hour. Your call is bounced between up to 4 satellites until it reaches Nevada (USA) where it is pushed down an optic fibre back into the local network.
This amazing technology allows you to make a phone call from anywhere in the world, except inside a building. So for obvious reasons the handset needs a clear view of the sky. 
Calls do drop out and sometimes you will need to dial twice, it brings back memories of the old analogue phones and the Motorola "brick" of the 1980s. (the Iridium 9555 & 9575 weigh just under 400 grams) Having said all that, overall you will find it very reliable.
We have found SMS technology (.99 each) is a great way for people to communicate with you. Note* the phone will only store 20 x SMS - you will need to delete them.
We have many clients needing weather information for bushwalks and yacht deliveries, a very successful solution is to have a friend send regular SMS with the appropriate information required. 
Outgoing calls are $0.80 flagfall then $1.20 per 30 seconds when you are in Australia calling an Australian landline or mobile.

How to rent a phone from EPIRBhire.
Please feel free to call us and we can email a hire agreement.
We can normally deliver Australia wide within 24/48 hours although we prefer not to rush things. We will only charge you from the day you need it to the day we get it back. If we are able to send it a day or so before you need it we will not charge you, and it takes out any last minute problems.

You can download a hire agreement from the links below, fill it in, sign it, then scan it and email to info@epirbhire.com.au

Click here for hire contract in PDF fix or  
Click here to download a word doc
fix
other downloads
Click here for a sample of the call cost bill you will receive at the end of the hire fix
Click here for phone instruction sheet fix

You can now send an SMS to an email address - SMS/email for under $1
Simply enter the email address at the start of your message followed by a space and then the text of the  message.
When you go to enter the recipient's telephone number you just send the SMS to the number  "2".
Yes, just "2" not 0415 xxx xxx etc.
Using the digit 2 tells the phone system to send the message to the email address in the first line of the mesage.

Making a call.
Treat the calling process similar to your normal mobile. When in Australia use the area codes i.e. 02 4997 8183. 
If you are overseas calling Australia 0011 61 2 4997 8183
If calling New Zealand from Australia for example 0011 64 etc.......

Call rates
The combination of flag fall and time changes depending on where you are and who you are calling. The charges are based on 30 second blocks, so a 31 second call will cost the same as a 60 second call. If your are staying in Australia people can call you for the same cost as a normal mobile call.
You will be billed for the calls you make during your hire period approximately three days after you have returned the phone. We will email you an itemised tax receipt for the amount charged to your supplied credit card for the calls made. (Let us know if your business requires a different payment arrangement) 
If you don’t make calls there will be no extra charge as there is no cost to you for incoming calls or SMS. 
We suggest that if people want to leave a message, you ask them to send an SMS.

An approximate summary of charges for your calls.

While in Australia
Outgoing calls are $1 flagfall then $1.20 per 30 seconds
SMS .99c for up to 150 characters - please note the phone will only store 20 SMS, delete them or it will block further incoming SMS.
The SMS can also be sent as an email to any email address for the same price.
Calls to and from Overseas locations depends on the country, generally around $4 to $5 per minute.
Calls to a Pivotel Satellite phone, same as a normal mobile.
Calls to a Telstra Iridium (0147 number) phone from our Pivotel Iridium phone will cost you $10 per minute.
Calls to other Satellite systems – DON’T CALL THEM! It can be up to $25 per minute.

Note: When you are overseas - you will be charged approx $3.00 per minute for the incoming call. Please talk to us about other options such as the Inmarsat Satellite phone.

If you are just calling mobiles and landlines within Australia, base your calculations on $2 to $3 per minute for most of your calls and you shouldn’t get any surprises on your call charges bill.

Data over the Iridium network - I wouldn't bother, it is too slow for short term use.
We can supply the land based BGAN unit. BGAN operates with the Inmarsat system and will deliver 230kps to your PC anywhere in the world. 


Please call me with your specific requirements and we can work out the best option. 0415 263 750

If there is any way you feel we could do things better, we welcome all suggestions.
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General Terms and Conditions of Hire for Satellite phone and BGAN units.

1. Interpretation

a) ‘Company’ means EPIRBhire and its employees and agents.

b) ‘Contract’ means the Contract comprised of the particulars set out on the face of this document.

c) ‘Customer’ means and includes the Company, firm or person, the name of which is set out on the face of this document as the Customer and any person whether as employees, agent or otherwise, who makes this Contract on behalf of such company, firm or person.

d) ‘Equipment’ means the goods specified on the face of this document as the subject of this Contract.

2. Proper Use and Ownership of Equipment.

The Customer shall at all times use the Equipment in a skilful and proper manner for the purposes intended, and in the manner recommended, by the manufacturer. The Customer agrees and acknowledges that at all times the Equipment is and remains the property of the Company. During the period of hire, the Customer shall not sell, lease, pledge, assign, transfer, part with possession of or deal with Equipment in any manner which may affect, directly or indirectly, the Company’s ownership of the Equipment.

3. Customer Acknowledgment of Quality.

The Customer acknowledges having:

a) selected the Equipment without relying on the skill or judgment or any advice from the Company as to the fitness of the Equipment for any particular purposes of the Customer;

b) inspected the Equipment prior to taking delivery of it; and

c) satisfied itself as to the quality and fitness of the Equipment for the purposes of the Customer.

4. Breakdown and Damage.

The Customer shall be responsible for any loss or damage to the Equipment for any reason whatsoever except loss or damage as a result of reasonable wear and tear. In the event of breakdown or failure of the Equipment the Customer shall notify the company and shall return the Equipment to the Company’s or agents premises as soon as practical. On no account shall the Customer repair or attempt to repair or cause someone else to repair the Equipment without the prior written consent of the Company.

The liability of the Company in respect of any matter arising out of the application of Division 2 of Part V of the Trade Practices Act or any other applicable legislation is limited at the option of the Company to:

a) the replacement of the Equipment or the supply of equivalent Equipment; or

b) the repair of the Equipment

and the period of the hiring shall be suspended during the period from return of the defective Equipment to the Company until re-delivery of the Equipment to the Customer in accordance with this clause.

The company will refund at its discretion the downtime value on inspection of the faulty equipment. Should the equipment be faulty due to misuse, the customer will be responsible for the repair costs.

In no other event shall the Company be liable to the Customer on any account whatsoever, whether as a result of wear and tear or any defect in the Equipment or any negligence by the Company, for any loss or damage whatsoever including consequential loss or damage and whether or not foreseeable or contemplated by any of the parties.

5. Call Charges on Satellite Phones

Call costs are calculated and charged in 30 second blocks. Eg: Should the customer make a call for the duration of 32 seconds, the call costs charged will be for 60 seconds. All call costs will be charged to your credit card. The customer gives the company authority to hold and debit any amount from their credit card for the purpose of bond against loss of or damage to equipment and for payment of call charges. 
Indicative costs to replace equipment.
Handset Iridium 9505a and 9555 $1600;Inmarsat hand set $925; 240v Charger $180; 12v Charger $120; Antenna Adaptor $105; 
Aux Magnetic Antenna $150; Standard Antenna $450; Carry Bag $49; Battery Door $50; Battery $164.

5a. Data and Call Charges on BGAN

Call costs are calculated and charged in blocks. All call costs will be charged to your credit card. The customer gives the company authority to hold and debit any amount from their credit card for the purpose of bond against loss of or damage to equipment and for payment of data and call charges. 
Indicative costs to replace equipment.
BGAN Antenna base unit $2000; 240v Charger $130;

6. Return of Equipment

The Customer shall return the Equipment to the Company on or before the due date as shown on the invoice in good order and condition, including being properly cleaned.

EPIRBhire
Po Box 99
BULAHDELAH NSW 2104
Phone : 02 4997 8183
Ph : 0415 263 750
Email: info@epirbhire.com.au

7. Period of Hire

The period of hire shall commence from the time the Equipment is delivered to the Customer and will cease when the Equipment is returned to the Company. The Equipment shall be deemed to have been duly delivered and returned if delivered and returned to the Company’s premises during the Company’s business hours in the manner set out in the invoice. Where the Company agrees in writing that it will accept return of the Equipment other than at the Company’s premises, the Customer shall remain responsible for the Equipment until the earlier of such time as the Company collects the Equipment or the expiry of five (5) days from after the date agreed for collection.

8. Payment of Hiring Charges.

The Customer shall immediately pay to the Company the hiring charges set out on this invoice at the beginning of the period of hire. The Company reserves the right to vary the hiring charges at any time after expiration of the initial period as set out overleaf and any variation shall be effective immediately upon and after notification in writing to the Customer at the Customer’s address or at any place where the Equipment is being used.

The Customer shall pay or reimburse to the Company on demand all stamp duty or other statutory charges payable in connection with the Contract, the cost of all consumable items supplied by the Company used up in the use of the Equipment and the cost of all freight and delivery charges incurred by the Company in the delivery of the Equipment to the Customer or the return of the Equipment to the Company.

For the purposes of re-possessing the Equipment pursuant to this clause, the Company may enter upon or into any premises where the Equipment may be without notice to the Customer

This agreement indemnifies the Company in respect of any claims, damages or expenses arising out of any such action. Repossession of the Equipment by or on behalf of the Company shall be without prejudice to any other rights of the Company arising out of this Contract.

9. Deposit.

The Company shall hold the deposit as security for the due performance by the Customer of its obligations and may apply the whole or part of the deposit at any time against moneys due but unpaid or any expenses, loss or damage incurred by the Company as a result of a failure by the Customer to perform properly its obligations. Application by the Company of the whole or any part of the deposit pursuant to this clause shall be without prejudice to any other rights of the Company arising out of this Contract.

10. No Assignment of Contract.

This Contract is personal to the Customer and the Customer shall not transfer or assign or purport or attempt to transfer or assign the benefit of this Contract to any other person without the prior written consent of the Company.

11. Customer Authority

The Customer warrants that it has full authority to enter into this Contract for itself and any employer principal or other person named overleaf and that the information set out in this invoice is true and correct.

12. Safety.

The company shall not be responsible for damage to person or property including vehicles caused from the use or misuse of hired equipment.

The Customer acknowledges that it has received from the Company advice, information or items (or all of them), which relate to the safe operation and use of the Equipment. To the maximum extent permitted by law, the Customer indemnifies the Company from any loss, claim, expense, damage, cost or proceeding which may arise as a result, directly or indirectly, of the failure of the Customer to act in accordance with that advice or information and or to use in a proper manner as specified by the Company those items or any of them. Apart from the advice, information or items referred to in this Clause, the Customer acknowledges that in connection with the Equipment and its use, it is solely responsible for obtaining all advice or information necessary for the safety of and the safe use of the Equipment and for the provision and proper use of all items, tools, plant or other devices necessary for the safe use of the Equipment.

13. Satellite Phone Safety.

The customer acknowledges that driving a motor vehicle whilst using a mobile phone including a Satellite phone is against the law in Australia and agrees to abide by these laws and conditions. The customer also agrees that when driving in vehicles, it is the sole responsibility of the driver of the vehicle to operate the vehicle in a safe manner, maintain full surveillance of all driving conditions at all times, and may not become distracted by a mobile or satellite phones.

14. Extra info

Iridium Satellite LLC is prohibited from providing products and service to some countries. At present these include (and are subject to change): Afghanistan, Sri Lanka, Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Poland. Therefore, use of your Satellite phone in some countries may be illegal.